Frequently Asked Questions
No, your claim is based on a no win no fee basis.
No. To be eligible, you must be living in the property.
No. There are laws to protect you from being evicted.
Yes. As long as you meet the criteria, you may make a claim.
Yes. As long as you meet the criteria, you may make a claim.
You must make every effort to keep a log of communication. This can be done
via email, text messages or phone records. Landlords are legally required to
document any complaints.
Yes. You are legally bound to continue with rental payments.
The amount of compensation you receive will depend on a variety of factors
including but not exclusive to:
- The amount of rent you pay.
- The impact the disrepair has had on you.
- To what extent the disrepair has worsened since you reported the issue.
- The amount of time the issue has remained unresolved since you reported it.